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Hamburg clinic email?
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11/20/2016 19:39
dupfortem 
11/20/2016 19:39
dupfortem 
Hamburg clinic email?

I have tried to contact Dr. Seegenschmiedt's clinic in Hamburg via info@szhh.info but get no response. I understand from other posts he sometimes is away for periods of time but I also wrote this address (which seems to be a clinic address not his personal one) a week after the first message asking if they could confirm it was received just to make sure and got no response from that either after a few weeks. I tried a basic intro in German in case language was the issue but haven't received anything in either language. Is there a proper address anyone can share?

11/20/2016 19:46
Stefan_K. 
11/20/2016 19:46
Stefan_K. 

Re: Hamburg clinic email?

dupfortem:
I have tried to contact Dr. Seegenschmiedt's clinic in Hamburg via info@szhh.info but get no response. I understand from other posts he sometimes is away for periods of time but I also wrote this address (which seems to be a clinic address not his personal one) a week after the first message asking if they could confirm it was received just to make sure and got no response from that either after a few weeks. I tried a basic intro in German in case language was the issue but haven't received anything in either language. Is there a proper address anyone can share?

That's strange. Language is not the problem and your email address should work. In this particular case you can resend to anmeldung@szhh.info, which is the address for the front desk/appointments. I wonder if for some weird reason your messages landed in a spam folder.

Stef

[54 year-old male, DD diagnosis 2006, RH contracture and NA/PNF 2014, RT 2015, wearing night splint glove]

11/21/2016 05:10
newman 
11/21/2016 05:10
newman 

Re: Hamburg clinic email?

newman:
Hi I think you have the wrong email should be mhs@szhh.info Check the tab treatment above 'Clinc"


Edited 11/21/16 07:12

11/21/2016 05:45
Stefan_K. 
11/21/2016 05:45
Stefan_K. 

Re: Hamburg clinic email?

info@szhh.info is the main email listed on their website, though. You can always call them, too.

Stef

[54 year-old male, DD diagnosis 2006, RH contracture and NA/PNF 2014, RT 2015, wearing night splint glove]

11/24/2016 19:50
dupfortem 
11/24/2016 19:50
dupfortem 
Re: Hamburg clinic email?

Thanks everyone. Sorry for the slow acknowledgement. I will try the emails listed here.

11/25/2016 17:42
dupfortem 
11/25/2016 17:42
dupfortem 
Re: Hamburg clinic email?

Getting a bit frustrated now. I have emailed 3 different addresses unsuccessfully. The mhs@szlh.info address resulted in a delivery failure notice. No replies from the appointment or info address. I am using a major provider so it's unlikely a spam issue unless they have some weird filters. Calling is pretty inconvenient for me so I would like to use email. I have seen a gmail address for Dr. Seegenschmiedt listed here but thought I should start with the clinic. Does anyone have a confirmed email to them that works? I will create a new account on another major provider and try next I guess.

Edited 11/25/16 19:44

11/30/2016 09:27
newman 
11/30/2016 09:27
newman 

Re: Hamburg clinic email?

dupfortem:
Getting a bit frustrated now. I have emailed 3 different addresses unsuccessfully. The mhs@szlh.info address resulted in a delivery failure notice. No replies from the appointment or info address. I am using a major provider so it's unlikely a spam issue unless they have some weird filters. Calling is pretty inconvenient for me so I would like to use email. I have seen a gmail address for Dr. Seegenschmiedt listed here but thought I should start with the clinic. Does anyone have a confirmed email to them that works? I will create a new account on another major provider and try next I guess.

Check your email you have posted mhs@szlh.info check should have double "hh" not "lh" mhs@szhh.info

11/30/2016 09:50
Stefan_K. 
11/30/2016 09:50
Stefan_K. 

Re: Hamburg clinic email?

@dupfortem: I just called the office for you and got confirmation that the professor does answer email sent to info@szhh.info and that the address works. However, since the major email provider Deutsche Telekom suffered a massive hacker attack over the weekend it may be a good idea to resend your message just in case.

http://www.reuters.com/article/us-deutsc...s-idUSKBN13O0X4

Good luck.

Stef

12/01/2016 03:33
dupfortem 
12/01/2016 03:33
dupfortem 
Re: Hamburg clinic email?

Thank you Stefan. I got a reply from the "anmeldung" address when I emailed it from another email and they gave me an address for the doctor that a forum member had given me so that confirms his address is good at least. I guess I will try it again with the email that I got the reply to...hate to bombard him and annoy him if its just a matter of him being busy. But I am scheduled for an injection next week and would really like his opinion before. If I cancel, it will be 3 months before I can try again due to the appointment availability.

*I did notice the mhs had szlh rather than szhh but thought it was just another domain. I can't even find where I got that address now. I thought it was off the clinic site.

Edited 12/01/16 05:40

12/03/2016 17:39
dupfortem 
12/03/2016 17:39
dupfortem 
Re: Hamburg clinic email?

Well no response from the doctor. It's very frustrating as I started trying 3 weeks ago and had plenty of time before my appointment then but now time is up. Maybe he is on holiday or something. I wish they would have said that or that they are having local email issues. They don't communicate well...the response to my message that did get through was just his email address...no information...just the address typed out...which has had no response.

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